Support
Help with TapLingo and other apps from Flying Blind Ltd.
Need help? Email us at contact@flyingblind.co.uk and tell us your device model, the iOS version and what happened. We aim to reply within three working days.
Frequently asked questions
What is TapLingo and which languages does it teach?
TapLingo is a vocabulary app that uses pictures, spoken words and short games. It currently offers Croatian, Czech, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Portuguese, Romanian, Russian and Spanish.
Do I need an account or an internet connection?
No account is needed. TapLingo does not ask you to sign up or log in.
Where is my progress stored? How do I reset it?
Your settings and learning progress are stored on your own device only. Deleting the app removes them. Tapping the refresh button at the top of a language screen restarts that language from the beginning.
How do I change the voice, volume or sound settings?
Tap the settings (sliders) icon at the top right of the screen. You can change the volume, sound effects, music, how translations are presented (speech, text or both) and, for French, choose a male or female voice.
I can't hear the words being spoken.
Check that your device is not on silent, that the volume is up, and that Translation in TapLingo's settings is set to Speech or Both rather than Text. If it still does not work, email us with your device model and iOS version.
A word, picture or translation looks wrong.
We'd like to know. Email us the language, the word, and what looks wrong, and we will look into it.
How do I contact you about something else?
Email contact@flyingblind.co.uk. We aim to reply within three working days.
Privacy and legal
See our Privacy Policy and Terms of Use.